APIs and Integrations for Connected Operations
I connect tools, data and systems to reduce rework, automate processes and turn fragmented operations into integrated digital flows.
Systems That Do Not Talk Create Slow Operations
When CRM, ERP, WhatsApp, payments, support, product and marketing are not integrated, the team depends on spreadsheets, manual exports, data copying and fragile automations. This reduces speed, increases errors and makes operations hard to scale.
A Reliable Integration Layer
I develop APIs, webhooks, workers, connectors and automation flows to connect the company's critical tools. Implementation considers authentication, validation, queues, retries, logs, error handling and traceability so systems work with predictability.
What I implement
APIs to connect products, internal systems, databases and external services
Integrations between CRM, ERP, WhatsApp, e-commerce, payment gateways and media
Webhooks for payment, subscription, lead, support and product events
Integration layers to standardize data across different tools
System-to-system automations with queues, retries, logs and traceability
Internal APIs for dashboards, BI, operations, AI and digital products
Integrations with authentication, validation, security and error handling
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Use Cases
CRM and WhatsApp
Synchronization of leads, messages, stages, owners and commercial events between CRM and support channels.
Resultado
Faster follow-up, less context loss and a more organized sales operation.
Payments and Product
Processing of payment, subscription, chargeback, renewal, refund and access release events.
Resultado
Billing and product access updated automatically after each financial event.
ERP and E-commerce
Integration between orders, inventory, customers, invoices, payments and delivery status.
Resultado
Less operational rework and more consistency between store, finance and logistics.
API for BI
Creation of routes and pipelines to consolidate operational data and feed executive dashboards.
Resultado
More reliable data and fewer recurring manual exports.
Integration Gateway
Intermediate layer to standardize calls to CRMs, ERPs, media platforms and internal tools.
Resultado
Simpler product code and integrations that are easier to maintain.
Tool-to-tool Automation
Flows with webhooks, scheduled jobs, validations and business rules to connect systems without manual action.
Resultado
Critical processes executed with predictability, logs and less human dependency.
Common deliverables
- Mapping of current systems and flows
- Integration architecture design
- APIs, webhooks and workers implemented
- Connectors between critical tools
- Logs, queues and failure handling
- Endpoint and event documentation
- Basic integration monitoring
When it makes sense
- The company uses several tools that do not talk to each other
- The team depends on manual exports, spreadsheets or operational rework
- Payment, sales, support or marketing events need to update systems automatically
- The CRM does not reflect the reality of the operation or product
- The company needs to integrate WhatsApp, ERP, e-commerce, media, billing or BI
- There is a need to create a proprietary API for product, operations or partners
When it does not make sense
- When the native integration between tools already solves the problem well
- When source data is inconsistent and nobody can validate it
- When there is no clear definition of which system is the source of truth
- When the company lacks permission, access or documentation for the tools it wants to integrate
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